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Our Care Advice Line is now on WhatsApp 

Our new WhatsApp messaging service is now live, providing instant access to the help and guidance offered by the Care Advice Line

Our new WhatsApp service

Our Care Advice Line is a friendly and free helpline for children in care, care leavers, and professionals supporting care-experienced young people.

As well as having the option to call or email us, you can now text us on WhatsApp!

We know not everyone is able to speak on the phone about the challenges they’re facing, whether that’s because they prefer not to, or because they can’t get privacy in their foster home, children’s home, or supported accommodation.

Whether you’re looking for help, support, advice, guidance – or just want someone to listen to you, we are here for you.

We will listen to you, and you will have control of what you want to talk about and how you want to talk about it.

WhatsApp our friendly team on 07860 034 982 for help, support, advice and guidance

You will WhatsApp our dedicated Care Advice team.

They have extensive knowledge about the care system and help care-experienced young people who face difficult situations every single day.

Our team will read and respond without judgement, and help you with the issue you may be facing.

Our team is here to answer your questions and concerns about the care system and your rights as a care-experienced young person.

We know that being in care can be confusing and you might be dealing with words, processes and systems that don’t quite make sense to you. We’re here to help.

It’s your life, and it’s your right to know exactly what’s going on in it.

Talk to us about things like:

  • Money worries
  • Your health and wellbeing
  • Your rights in care and leaving care
  • Housing issues
  • Getting the things you are entitled to
  • Your education and plans for the future
  • How the care system works
  • Contact with your siblings and family members
  • Finding national and local services that can help you

You can also email or call us. Talk to us and we will listen.

We are open Monday – Friday, 10am – 5pm.

Call us on 0800 023 2033 or email us at [email protected]

Our Care Advice Line is now on WhatsApp

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